/* Mobile CRM layout. The desktop layout and Tian Shu application stay independent. */
.mobile-only,.mobile-bottom-nav,.mobile-case-list,.mobile-detail-footer,.mobile-ranking-list,.mobile-report-tabs,.mobile-intent-options,.sidebar-shade{display:none}
.case-filter-panel{display:contents}
.case-filter-panel>summary{display:none}
.case-filter-fields{display:contents}
.filter-chips{display:flex;gap:8px;flex-wrap:wrap}
.filter-chips:empty{display:none}
.filter-chips button{border:1px solid #34596f;background:#12313d;color:#a5eee2;border-radius:20px;padding:6px 12px;font-size:12px}
.case-search-row{display:contents}
.case-search-row .search-wrap input{padding-right:56px}
.search-submit{position:absolute;right:4px;top:3px;bottom:3px;border:0;background:transparent;color:#79e7dc;font-size:12px;padding:0 9px}
.case-filters>.case-sort-controls{margin-left:auto}
.case-filters>.filter-chips{flex-basis:100%}
.mobile-collapsible{display:contents}
.mobile-collapsible>summary{display:none}
.staff-search-field{margin-bottom:0}
.account-profile{display:flex;align-items:center;gap:16px;padding:24px}
.account-profile .avatar{flex:none;width:48px;height:48px;font-size:20px}
.account-profile p{color:var(--muted);margin:8px 0 0}
.account-menu{margin-top:18px;padding:18px}
.account-menu h2{margin:0 0 14px}
.account-menu>button{display:flex;align-items:center;gap:12px;width:100%;background:none;border:0;border-top:1px solid var(--line);color:var(--ink);padding:16px 4px;text-align:left}
.account-menu>button span{flex:1}
.account-menu>button>svg:last-child{width:16px;color:var(--muted)}
.clipboard-helper{position:fixed;left:-9999px;top:0}
.discard-prompt{position:absolute;inset:0;z-index:10;display:grid;place-items:center;background:#020c17b8;padding:22px}
.discard-prompt>div{width:min(100%,380px);background:#102b3d;border:1px solid #3d6c80;border-radius:12px;padding:24px;box-shadow:0 20px 70px #0008}
.discard-prompt h2{font-size:19px;margin:0 0 14px}
.discard-prompt p{font-size:14px;line-height:1.8;color:#b1c7d8;margin-bottom:22px}
.discard-prompt .btn{width:100%;margin-top:10px}
@media(min-width:801px){
  dialog>.modal-foot{margin-top:0;padding:0 26px 24px}
}

@media(max-width:800px){
  :root{font-size:15px}
  html{scroll-padding-top:68px}
  body{overflow-x:hidden}
  button,input,select,textarea{font-size:16px}
  button,.btn,.quiet,.row-action,a.btn{touch-action:manipulation}
  input,select,textarea{min-height:46px;font-size:16px;max-width:100%;color:#d8e7f2}
  input[type=date],input[type=datetime-local]{width:100%;min-width:0;display:block}
  textarea{min-height:120px;line-height:1.7}
  .btn{min-height:44px;font-size:14px;padding:10px 14px}
  .quiet,.row-action{min-width:44px;min-height:44px;font-size:14px}
  .sub,.panel-note{font-size:13px;color:#a3bbce;line-height:1.7}
  .secondary{font-size:12px;color:#95afc3}
  .heading h1:before{display:none}
  .heading h1{font-size:24px;letter-spacing:0}
  .heading{gap:12px;flex-wrap:wrap;margin-bottom:18px}
  .heading>div:first-child{flex:1 1 100%;min-width:0}
  .heading>.actions{width:100%;max-width:none}
  .heading .sub{max-width:none}
  .heading .actions{gap:8px}
  .heading .actions .btn{font-size:13px;min-height:44px;padding:9px 12px}
  .heading .actions .btn{flex:1 1 auto}
  .compact-case-heading{flex-wrap:nowrap;align-items:center}
  .compact-case-heading>div:first-child{flex:1 1 auto}
  .compact-case-heading h1{font-size:22px;margin:0}
  .compact-case-heading .sub{display:none}
  .compact-case-heading>.actions{width:auto;flex:none;gap:8px}
  .compact-case-heading .actions .btn{padding:10px;min-width:44px}
  .compact-case-heading .actions .btn>span{display:none}
  .content{padding:20px 14px calc(94px + env(safe-area-inset-bottom,0px));min-width:0}
  .topbar{position:sticky;top:0;height:60px;padding:0 12px;z-index:30}
  .topbar:after{left:14px}
  .topbar .crumb{font-size:12px}
  .topbar .crumb>b{margin-left:0;font-size:15px}
  .topbar .crumb{display:flex;flex-direction:column;gap:2px}
  .topbar .user-chip>.quiet,.header-status{display:none}
  .topbar .avatar{height:34px;width:34px}
  .topbar .actions{gap:8px}
  .topbar .user-chip{margin-left:auto}
  .sidebar{padding-top:24px;overflow-y:auto;padding-bottom:calc(95px + env(safe-area-inset-bottom,0px));width:270px;left:-285px;height:100dvh}
  .sidebar.open{left:0}
  .sidebar .nav{min-height:48px;font-size:15px}
  .sidebar .map-link{display:none}
  .side-note{margin-top:22px}
  .sidebar-shade{display:none}
  .shell:has(.sidebar.open) .sidebar-shade{display:block;position:fixed;inset:0;background:#020b16b3;backdrop-filter:blur(3px);z-index:39;border:0;width:100%}
  .sidebar.open{z-index:40}
  .mobile-bottom-nav{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));position:fixed;bottom:0;left:0;right:0;z-index:35;padding:7px 8px calc(7px + env(safe-area-inset-bottom,0px));border-top:1px solid #2a4357;background:#081725f5;backdrop-filter:blur(14px)}
  .mobile-bottom-nav button{border:0;background:none;color:#94afc4;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:4px;min-height:52px;font-size:12px;padding:4px 0;border-radius:8px}
  .mobile-bottom-nav button svg{width:21px;height:21px}
  .mobile-bottom-nav button.active{background:#13383f;color:#8ffff0}
  .keyboard-open .mobile-bottom-nav{display:none}
  .mobile-only{display:block}
  .case-desktop,.ranking-desktop{display:none}
  .banner{padding:14px;font-size:13px;line-height:1.8;margin-bottom:18px}
  .panel{border-radius:10px}
  .panel:before,.panel:after{display:none}
  .panel-top{padding:16px;flex-wrap:wrap}
  .panel h2{font-size:16px}
  .panel-body{padding:12px 16px 18px}
  .tag,.intent-badge{font-size:12px}
  .case-filters{display:flex;flex-direction:column;align-items:stretch;padding:14px;gap:12px}
  .case-search-row{display:block}
  .case-search-row .search-wrap{width:100%;min-width:0;max-width:none}
  .search-wrap input{font-size:15px;min-height:46px}
  .search-wrap svg{top:15px}
  .search-submit{font-size:14px;min-width:48px}
  .case-filter-panel{display:block;border:1px solid #2d475b;border-radius:8px;background:#091a29}
  .case-filter-panel>summary{display:flex;align-items:center;justify-content:space-between;padding:12px 14px;color:#cce6ec;cursor:pointer;font-size:14px;min-height:46px;list-style:none}
  .case-filter-panel>summary span{font-size:12px;color:#88aabe}
  summary::-webkit-details-marker{display:none}
  .case-filter-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;padding:0 12px 14px}
  .case-filter-fields select{width:100%;max-width:none;font-size:14px;min-width:0}
  .case-filter-fields>.btn{grid-column:1/-1;white-space:normal}
  .case-filters>.case-sort-controls{margin-left:0;display:grid;grid-template-columns:1fr 1.25fr;gap:10px}
  .case-sort-controls select{width:100%;max-width:none;min-width:0;font-size:14px}
  .case-filters>.filter-chips{flex-basis:auto;gap:7px}
  .filter-chips button{min-height:36px;max-width:100%;overflow-wrap:anywhere;font-size:13px;text-align:left}
  .mobile-case-list{display:flex;flex-direction:column;gap:12px;padding:14px}
  .case-card{border:1px solid #2c465c;border-radius:10px;background:linear-gradient(145deg,#10263a,#0a1929);min-width:0}
  .case-card-open{display:flex;flex-direction:column;gap:11px;width:100%;padding:16px;text-align:left;border:0;border-radius:10px;background:transparent;color:var(--ink);min-width:0}
  .case-card-badges{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
  .case-card-badges .tag:last-child{margin-left:auto}
  .grade-tag{font-size:12px;color:#c6baff;border:1px solid #51496a;background:#27263d;padding:3px 7px;border-radius:4px}
  .case-card-name{font-size:17px;line-height:1.6;color:#edf7ff;overflow-wrap:anywhere;font-weight:600}
  .case-card-meta,.case-card-history,.case-card-next{display:block;font-size:12px;line-height:1.7;color:#9bb9ce;overflow-wrap:anywhere}
  .case-card-status{display:flex;justify-content:space-between;align-items:center;gap:10px;flex-wrap:wrap;font-size:12px;color:#a7c0cf}
  .case-card-next{color:#b1dfdc}
  .case-card-reason{display:block;font-size:14px;line-height:1.8;color:#d0e0eb;white-space:pre-wrap;overflow-wrap:anywhere}
  .case-card-reason>span{color:#9bb9ce}
  .case-card-note{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;font-size:13px;color:#c1d5e2;line-height:1.7;overflow-wrap:anywhere;text-align:left}
  .urgent{color:#f6cf85;font-weight:600}
  .case-card-actions{display:flex;justify-content:flex-end;gap:10px;padding:0 14px 14px}
  .case-card-actions .btn{flex:1}
  .pager{padding:16px;gap:14px;font-size:13px}
  .pager-controls{width:100%;justify-content:space-between;gap:10px}
  .pager-controls button{min-width:44px;min-height:44px;font-size:15px}
  .page-position{font-size:14px}
  .page-jump{margin-left:0;gap:10px}
  .page-jump input{min-height:44px;font-size:15px;width:66px}
  .page-jump label{font-size:13px;gap:6px}
  .page-dashboard{display:flex;flex-direction:column}
  .page-dashboard>.heading{order:0}
  .page-dashboard>.grid-two{display:contents}
  .page-dashboard>.grid-two>.panel:first-child{order:1;margin-bottom:18px}
  .page-dashboard>.stats{order:2}
  .page-dashboard>.dashboard-cases{order:3}
  .page-dashboard>.dashboard-rules{order:4;margin-top:18px}
  .page-dashboard>.grid-two>.tech-backdrop{order:5;margin-top:18px}
  .page-dashboard>.footer{order:6}
  .stats{gap:10px;margin-bottom:18px}
  .stat{padding:16px 13px;border-radius:9px}
  .stat-value{font-size:29px;margin:12px 0}
  .stat-label{font-size:13px;line-height:1.6}
  .stat-foot{font-size:12px;line-height:1.6;color:#97b3c9}
  .work-items{gap:8px;padding-top:0}
  .work-item{padding:14px 8px;font-size:13px;line-height:1.6;min-height:94px}
  .work-item b{font-size:26px;margin-top:12px}
  .work-item .arrow{display:none}
  .mobile-collapsible{display:block}
  .mobile-collapsible>summary{display:flex;align-items:center;justify-content:space-between;gap:14px;color:#c2e5ea;font-size:14px;padding:16px 0;cursor:pointer;list-style:none;min-height:48px}
  .mobile-collapsible>summary:after{content:'＋';color:#85b8bf;font-size:17px}
  .mobile-collapsible[open]>summary:after{content:'−'}
  .mobile-collapsible:not([open])>:not(summary){display:none}
  .resource-details{margin-top:12px;border-top:1px solid #294153}
  .resource-details[open]>summary{padding-bottom:6px}
  .resource-details .resource-overview{padding-top:12px}
  .dashboard-rules{border:1px solid #2d475b;padding:0 14px;border-radius:9px}
  .dashboard-rules>.banner{margin-bottom:14px}
  body.drawer-open{overflow:hidden}
  .shade{z-index:80}
  .drawer{width:100%;border:0;top:0;bottom:0;height:100dvh;display:flex;flex-direction:column;overflow:hidden}
  .drawer-head{position:relative;flex:none;padding:16px;border-bottom:1px solid #2d475b}
  .drawer-head h2{font-size:19px;line-height:1.6;margin:10px 0 7px}
  .drawer-head>.quiet{flex:none}
  .drawer-body{flex:1;min-height:0;padding:0 16px 24px;overflow-y:auto;overscroll-behavior:contain;display:flex;flex-direction:column}
  .drawer-section{padding:20px 0}
  .drawer-section h3{font-size:15px}
  .detail-actions{order:0;padding:14px 0}
  .detail-actions .actions{display:none}
  .detail-actions .sub[style]{margin-top:0!important}
  .mobile-detail-primary{order:1}
  .detail-history{order:2}
  .detail-extra{order:3;border-bottom:1px solid #2b4355}
  .detail-extra>.drawer-section{padding:0 0 20px;border-bottom:0}
  .detail-extra>.drawer-section>h3{display:none}
  .mobile-detail-footer{display:flex;gap:10px;padding:12px 16px calc(12px + env(safe-area-inset-bottom,0px));background:#0b1d2e;border-top:1px solid #2d475b;flex:none}
  .mobile-detail-footer .btn{flex:1;white-space:normal}
  .detail-intent{display:flex;justify-content:space-between;align-items:center;font-size:13px;color:#e7c184;margin-bottom:20px}
  .phone-row{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin:10px 0}
  .phone-number{font-size:19px;color:#a7f6eb;letter-spacing:.4px;margin-right:auto}
  .phone-row .btn{min-width:58px}
  .latest-followup{margin-top:20px;background:#102b3b;border:1px solid #294a60;border-radius:8px;padding:14px}
  .latest-followup strong{font-size:14px;color:#d2eaf2}
  .latest-followup>span{display:block;color:#9bb8cb;font-size:12px;margin-top:8px}
  .latest-followup p{font-size:14px;white-space:pre-wrap;line-height:1.8;overflow-wrap:anywhere;max-height:7.2em;overflow:auto}
  .latest-followup small{color:#c6d9df;font-size:12px}
  .info-grid{grid-template-columns:1fr 1fr;gap:20px 16px;margin:0}
  .info-grid dt{font-size:12px;color:#98b4c9}
  .info-grid dd{font-size:14px;line-height:1.8}
  .timeline-title{font-size:12px;flex-direction:column;gap:6px}
  .timeline-title time{color:#95b0c4}
  .timeline-content{font-size:15px;line-height:1.8}
  .timeline-plan,.details-text,.notice-list{font-size:13px}
  .older-followups>summary{padding-left:6px}
  dialog[open]{position:fixed;inset:auto;top:var(--visual-top,0px);left:0;width:100%;max-width:100%;height:var(--visual-height,100dvh);max-height:100dvh;margin:0;border:0;border-radius:0;display:flex;flex-direction:column;overflow:hidden;padding:0}
  .modal-head{flex:none;padding:16px;min-height:68px;align-items:center}
  .modal-head h2{font-size:19px}
  .modal-body{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:0 16px 22px}
  .modal-foot{flex:none;border-top:1px solid #2d475b;padding:12px 16px calc(12px + env(safe-area-inset-bottom,0px));margin:0;gap:10px;background:#0c2032}
  .modal-foot>.btn{flex:1}
  .field{font-size:14px;gap:9px;margin:20px 0}
  .field input,.field select{font-size:16px;min-height:48px;padding:11px;width:100%;min-width:0}
  .field small{font-size:12px;color:#9cb8ca;line-height:1.7}
  .field textarea{width:100%;font-size:16px}
  .form-row{grid-template-columns:1fr;gap:0}
  .staff-search-field{margin-bottom:-8px}
  .has-mobile-options{display:none}
  .mobile-intent-options{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}
  .mobile-intent-options button{min-height:44px;border:1px solid #36566c;color:#bdcfdf;background:#0a1d2e;border-radius:7px;font-size:14px;padding:8px 3px}
  .mobile-intent-options button[aria-pressed=true]{background:#17484c;color:#a9ffef;border-color:#60d9ce;box-shadow:inset 0 0 0 1px #60d9ce}
  #form-error .error{margin-bottom:14px}
  #toast{bottom:calc(88px + env(safe-area-inset-bottom,0px));font-size:14px;max-width:calc(100vw - 32px);padding:12px 16px}
  .report-filter .filters{display:grid;grid-template-columns:1fr 1fr;gap:12px;padding:14px}
  .report-filter label{min-width:0;font-size:13px;display:flex;flex-direction:column;gap:8px}
  .report-filter input,.report-filter select{width:100%;min-width:0;max-width:none}
  .report-filter .tag{grid-column:1/-1}
  .report-filter .btn{grid-column:1/-1}
  .report-stats .stat-value{font-size:27px}
  .report-trend{width:100%;min-width:0;min-height:180px}
  .page-reports .panel:has(.report-trend) .panel-body{overflow-x:auto}
  .mobile-report-tabs{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:18px 0 12px;position:sticky;top:60px;z-index:2;background:#081523;padding:8px;border-radius:9px}
  .mobile-report-tabs button{min-height:44px;border:1px solid #294759;background:#0d2435;color:#a3bed0;border-radius:6px;font-size:15px}
  .mobile-report-tabs button[aria-selected=true]{color:#aeffee;background:#17434a;border-color:#4f9d9f}
  .mobile-rank-hidden{display:none}
  .report-ranking{margin-top:0}
  .mobile-ranking-list{display:block;padding:0 12px 12px}
  .ranking-card{border-bottom:1px solid #2a4255}
  .ranking-card>summary{display:flex;align-items:center;gap:10px;padding:16px 0;list-style:none;cursor:pointer}
  .ranking-card .ranking-number{flex:none;font-size:16px;min-width:24px}
  .ranking-identity{flex:1;min-width:0;display:flex;flex-direction:column;gap:7px}
  .ranking-identity>strong{font-size:15px;color:#deedf6;overflow-wrap:anywhere}
  .ranking-identity>span{font-size:12px;color:#95b0c6;line-height:1.6}
  .ranking-identity small{display:inline-block;font-size:10px;color:#99eddb;margin-left:5px}
  .ranking-primary,.ranking-secondary{display:flex;flex-direction:column;gap:6px;text-align:right;font-size:16px;min-width:48px}
  .ranking-primary{color:#92f1df}
  .ranking-primary>span,.ranking-secondary>span{font-size:10px;white-space:nowrap;color:#9db8c9}
  .ranking-secondary{color:#cddde9}
  .ranking-more{display:flex;justify-content:space-between;gap:10px;font-size:13px;padding:0 0 16px;color:#a6c4d5}
  .own-ranking{background:#143136;border-radius:6px;padding:0 8px;border:1px solid #326369}
  .table-scroll:has(.responsive-table){overflow:visible}
  .responsive-table,.responsive-table tbody{display:block;width:100%;min-width:0!important;max-width:100%;white-space:normal}
  .responsive-table thead{display:none}
  .responsive-table tbody tr{display:block;margin:12px;padding:12px;border:1px solid #2b465b;border-radius:8px;background:#0d2132}
  .responsive-table tbody td{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;width:100%;max-width:none!important;border:0;padding:9px 0;font-size:14px;line-height:1.7;white-space:normal;overflow-wrap:anywhere}
  .responsive-table td:before{content:attr(data-label);flex:0 0 80px;color:#95b1c6;font-size:12px}
  .responsive-table td[data-label=""]:before{display:none}
  .responsive-table td>.store-name{font-size:16px;max-width:none}
  .responsive-table td>.secondary{margin-top:0}
  .responsive-table td>.actions{flex:1;gap:8px;justify-content:flex-end}
  .responsive-cell-value{flex:1;min-width:0;text-align:right}
  .responsive-cell-value>.store-name{max-width:none;font-size:16px}
  .responsive-cell-value>.actions{justify-content:flex-end;gap:8px}
  .responsive-table .row-action{border:1px solid #2d4e60;border-radius:5px;padding:8px;font-size:13px}
  .responsive-table.has-row-selection thead,.responsive-table.has-row-selection thead tr,.responsive-table.has-row-selection thead .issue-check-cell{display:block;background:none;border:0}
  .responsive-table.has-row-selection thead th:not(.issue-check-cell){display:none}
  .responsive-table.has-row-selection thead .issue-check-cell{width:auto;padding:12px 20px 0}
  .responsive-table.has-row-selection thead .issue-check-cell:after{content:' 全选当前页';font-size:14px}
  .responsive-table .issue-check-cell input{width:24px;height:24px;min-height:24px}
  .issue-row-actions{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end}
  .issue-batch-bar{padding:14px}
  .issue-batch-top,.issue-batch-actions{display:flex;gap:10px;flex-wrap:wrap}
  .issue-batch-actions .btn{white-space:normal;font-size:13px}
  .tabs{gap:0;padding:0 12px;overflow-x:auto}
  .tabs .tab{flex:1;min-width:90px;min-height:48px;font-size:14px}
  .settings-grid{grid-template-columns:minmax(0,1fr)}
  .source-card,.job{padding:16px}
  .source-card p,.job{font-size:13px;line-height:1.8;overflow-wrap:anywhere}
  .source-card input{width:100%;max-width:100%;min-width:0}
  .prefix-rules{font-size:12px;gap:8px}
  .personnel-summary{flex-wrap:wrap;font-size:13px}
  .page-personnel .filters,.page-units .filters{gap:10px}
  .page-personnel .filters .search-wrap{min-width:0;flex-basis:100%}
  .page-personnel .filters select{max-width:none;flex:1;min-width:120px}
  .account-profile{padding:20px;gap:14px}
  .account-profile p{font-size:14px;line-height:1.7}
  .account-menu{padding:16px}
  .account-menu>button{min-height:58px;font-size:15px}
  .login-side{padding:24px;min-height:100dvh}
  .login-card .sub{font-size:14px}
  .login-card .field{font-size:15px}
  .login-card .btn{min-height:48px;font-size:16px}
  .login-footer{font-size:12px;line-height:1.8}
  .footer{font-size:11px;line-height:1.8}
}

@media(max-width:360px){
  .page-jump{flex-basis:100%;justify-content:flex-end}
  .case-card-open{padding:14px}
  .phone-number{font-size:17px}
  .mobile-intent-options{grid-template-columns:repeat(2,minmax(0,1fr))}
  .ranking-primary,.ranking-secondary{min-width:40px}
  .ranking-card>summary{gap:7px}
}